i1profile no longer works....

[jonneymendoza]

Hi, i had been using i1profile for years along with a i1display x-rite colour calibration tool device.

I had my monitor calibrated but recently it got messed up as i was tweaking my monitor for something.

I then wanted to recalibrate it and noticed how i1profile had a new update upon launching it.

I downloaded the update and instaled it and now it no longer works.

It instantly crashes as soon as i launch it and i tried a coupleof holder versions of the app and no joy.

I have tried the below:

Reinstalled it a couple of times
run it in admin mode
Upgraded my OS to windows 11(it was windows 10_
Reset and reinstalled Windows 11 from scratch

I have checked the event logs and here is the output from there:

Faulting application name: i1Profiler.exe, version: 3.5.0.15661, time stamp: 0x61c10f85
Faulting module name: ntdll.dll, version: 10.0.22000.856, time stamp: 0x92321736
Exception code: 0xc0000374
Fault offset: 0x000ea939
Faulting process ID: 0x4a98
Faulting application start time: 0x01d8bd396741fbf1
Faulting application path: C:\Program Files (x86)\X-Rite\i1Profiler\i1Profiler.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: cf2a14e2-087b-4d86-9774-3d963a2b4d03
Faulting package full name:
Faulting package-relative application ID:

 

[ecoleman]

Have you contacted X-rite?

 

[LeeRatters]

There a new website to download from now.

I went up to W10 a few weeks ago and when I searched for the installer it took me somewhere else and it's called something different!

I have iDisplay Studio I think.

 

[Box Brownie]

Xrite sold off their calibrator 'division' to Calibrite and IIRC Calibrite are also responsible for the software...................but IMO go via the Xrite website to check what they advise as I think I read about compatibility issues of the older calibrators with the 'Calibrite' software???

 

[LeeRatters]

Welcome to Calibrite

We are dedicated to providing the very best solutions for photographers, filmmakers, designers and content creators.

calibrite.com

 

[LongLensPhotography]

Xrite sold off their calibrator 'division' to Calibrite

That is not technically true, as it is just another terrible rebrand of X-rite consumer division, and it is still the same company.

But for practical reasons all software should be now acquired from Calibrite website

 

[DemiLion]

Or you could go down a completely different route.

Do a search on the forum for 'DisplayCal'.