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  1. stevetiler

    stevetiler

    Messages:
    1,220
    Name:
    Steve
    Edit My Images:
    Yes
    Hi all,
    So I was trying to set up my sons new Iphone SE on his pc, ie trying to load an old backup onto the new phone
    To cut a long story short we kept getting loads of error messages saying "phone has disconnected" and many "unknown errors"
    Gave up in the end- but then thought I'll try on my PC, It went straight on with no error messages at all !
    This makes me think there maybe something wrong with my sons pc
    Both pc'c are wndows 10, up to date on all windows and apple updates
    Any ideas what to look for on his PC?

    I know some will say why not use icloud but his icloud is full and hes not cleared it out so couldn't back up old phone to cloud (thats all sorted now as well !)
     
  2. broc

    broc

    Messages:
    294
    Name:
    Brian
    Edit My Images:
    No
    Windows power management 'helpfully' turning off USB port on PC?
     
  3. stevetiler

    stevetiler

    Messages:
    1,220
    Name:
    Steve
    Edit My Images:
    Yes
    Yea could be - thanks I will check that out
     
  4. ancient_mariner

    ancient_mariner

    Messages:
    7,563
    Name:
    Toni
    Edit My Images:
    No
    Or just a bad USB port? They are relatively fragile, and I've had several fail over the years.
     

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