Some of their staff though, I don't think can be bothered.
My attitude to shops/shopping, I look online, and try and get advice as to what is suitable.
Then when I get to town, I try and go in whilst it is busy. I don't like being bothered by a salesman, whether they want to be there or not. I check the prices and decide whether I am going to buy or not. Most of the time I don't mind paying a bit extra.
So today, I went to town, I wanted to get a spare battery and an eyepiece extender for the 7d.
One salesman caught us in Jessops, asked whether I needed any help. I asked about the battery, he knew which one it was, but not the price, he went to scan it, and I bought it, even though I could get it postage paid cheaper elsewhere. I was there, I don't want the hassle of getting it somewhere else.
Then as I left, I remembered about the eyepiece. So I went back in, waited by the till, and another gentleman asked whether he could help. I asked for an eyepiece extender for the 7d. He continued his conversation with his colleague briefly, He then turned back, asked whether the 7d was a new camera, and if so, did it have a different eyepiece to the standard Canon ones. I answered yes, and he suggested I bought it online instead.
I am surprised that he didn't even try to look it up on their sales system. If he had tried, I might have purchased from them. Now he has advised I look online, so what incentive is there for me to purchase from Jessops?