Great! Get an email to say it's been dispatched...
TO THE WRONG ADDRESS... so I phone up and ask to get it changed, "Sorry that costs £5 charge"... no way, not my fault your system got it wrong is the response I get as I checked my browser history and I've only entered the correct details into any ebuyer form. "Sorry sir our system is never wrong". At that point I can guess where this is going to I ask to cancel the order and I will reorder it. That gets done.
I go to reorder it, fancy that, it's gone up £10 in price !!!
Phone up again and get the rudest / worst customer service adviser in the world who should not be working in that type of job at all, who basically repeatedly called me a liar and wouldn't put me on to their superior adviser becuase she "needed a reason" to do so, as if I wasn't actually giving her one! She then hung up on me!
So now I'm plain ****ed off and phone back and speak to someone who obviously is good at her job. Anyway, I order it again at the higher price and have to pay for faster delivery now to get it before the weekend... she refunded me the £10 difference but I'm £6 out of pocket due to delivery.
This is my second bad experience with ebuyer.:bang:
:thumbsdown: