mark on new lens glass

robmac

robmac

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rob
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i bought a nifty fifty from jessops on the 20th of august and today was the first time i`ve had a good look at it.there seems to be something on the back lens in the centre.what should i do?.i`ve never bought a lens new before so what is jessops return policy or is it a case of tough luck.by the way the mark isn`t a dust particle.
 
Guess it depends how charitable the manager is. You have had the lens 11 days, and if it was me making the decision, I would say that you should have checked it there and then or the day you got it. You could easily have done that yourself in the last 11 days.
 
yes i see what your saying but it makes you wonder about canon qualty control.its not the end of the world i know as its a relatively cheap lens and probably not something i`d sell but it has annoyed me.perhaps a lesson learned
 
What do you mean by a mark?
 
i think it might actually be a fault on the lens and not a particle.i`ve tried ringing the store but no one picks up.looks like i`ll have to drive.
 
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I guess youve tried to clean it off, does it feel like a scratch or something stuck to it?
 
If it's inside the body then it would come under your 12 month guarantee I would have thought.
 
I should say though that the 50mm f/1.8 is a mecca for internal dust though, so don't expect it to stay dust free again for long - so long as it's not on the rear elements I doubt you'll ever actually see the dust in the images.
 
took it back and they changed it without any arguments.it looked like a flaw on lens
 
robmac said:
took it back and they changed it without any arguments.it looked like a flaw on lens
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According to Trading Standards you could have changed it under the "Goods not fit for purpose" as well as your customer's statutory rights.

Glad you got it sorted Rob.
 
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