Nikon becoming a joke!

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TonyNI

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Just seen this on thom hogans website regarding repairs / parts

http://www.bythom.com/

So if you lose the small rubber bit that covers the battery grip electronics underneath your camera has to be sent for a "repair" as they're not selling parts to anyone anymore!

I know thats nikonUSA but policies like that are laughable.
 
We (Park Cameras) managed to get hold of the D7000 rubber terminal covers without much effort. Hopefully Nikon UK are a bit more helpful.
 
I recently bought the little rubber hinge stop on the SD card door. No problems either. Maybe it's something only Nikon USA are doing. It's a stupid idea though.
 
It's a part that Nikon has users remove and re-install as a matter of course of normal use, by the way.

The only time I've ever removed mine was to see what was under that cover! IIRC, there's a space in the grip to store the rubber cover while the grip's fitted, making losing it rather harder!
 
TonyNI said:
Just seen this on thom hogans website regarding repairs / parts

http://www.bythom.com/

So if you lose the small rubber bit that covers the battery grip electronics underneath your camera has to be sent for a "repair" as they're not selling parts to anyone anymore!

I know thats nikonUSA but policies like that are laughable.
Click to expand...

Have you lost yours?

Nod said:
It's a part that Nikon has users remove and re-install as a matter of course of normal use, by the way.

The only time I've ever removed mine was to see what was under that cover! IIRC, there's a space in the grip to store the rubber cover while the grip's fitted, making losing it rather harder!
Click to expand...

Is there, I have never noticed?
 
they said i would never make it as a comedian there not laughing now...
 
On the top of the grip there's a place it fits in so it's kept neatly between camera and body just look for it.
 
My experience is that Nikon UK are very helpful indeed when it comes to spares. They let us have exploded diagrams illustrating all the part numbers, and we can order specific individual parts, even down to tiny grub screws and such like.
 
I have to agree with Stewart.

A couple of months back I was having issues with a lens when I noticed that a tiny screw was missing.

After hunting the net I had no joy, emailed Nikon expecting either no help or a large bill for a screw. Person emailing back popped a couple in the post FOC for me which turned up next day.

Can't ask for more than that!
 
Always found Nikon UK to be great. Last time I needed a focus screen, it was so cheap that I bought two! Arrived the next day.

Kev.
 
neil_1980 said:
A couple of months back I was having issues with a lens when I noticed that a tiny screw was missing.

After hunting the net I had no joy, emailed Nikon expecting either no help or a large bill for a screw. Person emailing back popped a couple in the post FOC for me which turned up next day.

Can't ask for more than that!
Click to expand...
We've had exactly the same experience.

Contrast the situation with Canon. I hate to knock Canon, because their service centre really is very quick and responsive for repairs - much faster than Nikon. But they really haven't got their act together regarding spare parts.

One of my personal bugbears is the way lens hoods attach to their big white lenses. There's a knurled knob (part number CY1-4292 on the diagram) which, when turned, pushes out a flange thing that presses against the lens to hold it in place. The flange thing is attached to the knob by a tiny circlip about 2mm across, but if the knob is turned too hard, the circlip can bend and fall out. Of course you'll never notice that when it happens. The only thing you notice is that you can't tighten the lens hood any more.

Those circlips must surely fall into the same category as Nikon's little screws - too inexpensive to bother charging for. But Canon will only sell you a complete replacement CY1-4292 unit for ~£60+VAT. And they won't tell you the size/spec so that you can go and try to get some equivalent bits yourself from a hardware shop.

Grrrrr!

Capture3.PNG
 
If you took it to an old fashioned ironmongers, they'd no doubt find you a part to fit
 
You'd prob be better off going to a model shop for circlips that small. Not a Hornby & Airfix type shop but one that sells Radio Controlled models for racing (or flying) :)
 
Thanks for pointing out the place to keep that wee rubber cover! :)

On the original topic, thankfully I've had no bother with my D300 but one friend has had her 3 month old D7000 back to Nikon three times recently for a power board fault, every time the process has been slow and the camera was returned with the same fault.

Another friend had the flash fail on his one week old D800.

Doesn't inspire confidence!
 
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