Beginner Nikon D5300 shutter count question

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528
Name
Simon
Edit My Images
Yes
Good evening,

I have a Nikon D5300 and would like to know the shutter count, but I'm getting this message

rsz_002.jpg

Is there something I need to change in the menu or is it something else? it did work, when I first bought the camera from a friend, I checked the count and it was about 800, that was last June.

Many thanks
Simon
 
Does the image have to be taken in jpeg or does a converted RAW image work?
I’ve always done it with an out of camera jpeg. I’m not 100% on this this but could the data needed be stripped out if it’s a jpeg converted from a RAW file? Could be a reason why it’s saying the camera doesn’t supply that information f you have converted a jpeg from a RAW file.
 
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