Hello, does anyone use this software that came with their camera to convert raw files? I have only just started to use it but I keep getting an error when trying to convert the images to tiffs. It starts to transfer and then says 'an unexpected error has occurred'. I have no idea what to do and have tried to change some of the settings. It also fails to recognise any new photos I have taken. I am a bit baffled. Has anyone had this problem? thanks