Now thats what you call service

[Lesco]

the new Leica S2 but then again for a £20,000 camera you would expect nothing less I suppose, read this:

Leica S2 Platinum Service
The platinum service package offers huge benefits. Not only does it extend the full scope of the warranty with Leica to two years, if platinum customers have problems with their S2 they will receive a replacement unit for the period of repairs so that they can continue working. In most regions an exchange within 24 hours can be guaranteed, and so that the camera doesn't fail in the first place, maintenence by Leica is free of charge. Replacement of the focal plane or central shutter, if necessary, is also free after more than 100,000 exposures.

Nikon and Canon could learn a thing or two from these people!!

full review here: http://www.cliftoncameras.co.uk/Leica_S2-P_Digital_SLR

 

[srichards]

For a £20k camera I'd expect the replacement to be helicoptered to me within hours of a reported problem!!

I think the pro support services offer replacements but generally pros have more than one body as they're guaranteed to malfunction at once in a lifetime events!

 

[specialman]

Hmmmm, £500 camera with one-year warranty or £20,000 camera with two-year warranty....

...yep, that extra £19,500 will soon seem like it was worth the money!!!!! *

*(This is not a serious comment)