odd outlook issue

[david1701]

Hi guys

My sister is having an issue where outlook won't open (we're all doing remote diagnosis on this one as I'm not home). Whenever she tries to open outlook she gets this error

Cannot start Microsoft Office Outlook. Cannot open the Outlook window

It's a new one to me and outlook works fine on other user accounts on the computer. She's a non admin on windows 7 and its office 07.

Any ideas on cause or solution?

All help appreciated

 

[jakedog uk]

try this

http://www.techforlunch.com/cannot-start-microsoft-office-outlook-cannot-open-the-outlook-window/

 

[david1701]

that looks like a good shout, will get my sis on the phone tomorrow and talk her through it