Out Of Range Issue

The23rdman · 18 Nov 2009

My mum's pc is down at the mo due to what I thought was a graphics card issue although I now think it's something to do with her monitor. I can start it up in safe mode no problem and have tried it with two desktops that work fine with my monitor. All the settings are default and when I try to install ATI catalyst center and drivers it tells me there is no VGA driver installed. This must be the monitor, right??

Jim.R · 18 Nov 2009

Nope, it will be the gfx card. No drivers required for a monitor, it just displays whatever the gfx card throws at it.

neil_g · 18 Nov 2009

but the monitor works fine in safe mode and on other machine? if so i wouldnt say its a monitor issue..

what OS?
what graphics card?
what driver you installing?
what monitor, VGA/DVI?

titch124 · 18 Nov 2009

does the monitor work fine on another pc?

does sound like someone has set the rez in normal mode too high for the monitor to display

if that is the case , boot into safe mode with VGA and then pull the settings down

u8myufo · 18 Nov 2009

titch124 said:
does the monitor work fine on another pc?

does sound like someone has set the rez in normal mode too high for the monitor to display

if that is the case , boot into safe mode with VGA and then pull the settings down

Also right click desktop and go properties > Disply > advanced> monitor and check the box, hide refresh rates that the monitor cannot show.

Robert Davies · 18 Nov 2009

When the 'puter is booting normally, I'm guessing you see the Windows XP/Vista on the black background screen and then it all goes black/blank?

If that's the case, the display is set out of range, either by resolution, or by timing (60hz, 70hz, 80hz etc) as was pointed out above.

In which case do as suggested above whilst booted into safe mode - press F8 during boot if memory serves...

-Rob

The23rdman · 18 Nov 2009

neil_g said:
but the monitor works fine in safe mode and on other machine? if so i wouldnt say its a monitor issue..

what OS? XP Pro
what graphics card?Radeon something or other. Not there so can't be sure
what driver you installing?Really just trying to install the catalyst center
what monitor, VGA/DVI? Godknows from here. It's old though.

titch124 said:
does the monitor work fine on another pc? No idea

does sound like someone has set the rez in normal mode too high for the monitor to display

if that is the case , boot into safe mode with VGA and then pull the settings down As I said, I tried that. I have no control over the settings with either machine. It's not even giving me any adaptor information.

u8myufo said:
Also right click desktop and go properties > Disply > advanced> monitor and check the box, hide refresh rates that the monitor cannot show. Tis checked.

neil_g · 18 Nov 2009

if you dont know the model that may be why, the driver packages vary for different models.

The23rdman · 18 Nov 2009

neil_g said:
if you dont know the model that may be why, the driver packages vary for different models.

I don't know it offhand, but it is the driver package that comes with the card.

It's saying there's no VGA anyway so wouldn't even let me install it.

neil_g · 18 Nov 2009

have you tried the latest one off the ATI pages?

The23rdman · 18 Nov 2009

I haven't, Neil, no, but why would it work fine with my monitor yet be unable to load with my mums? Can I get online in safe mode or will I need to take it over there on a disc/usb?

u8myufo · 18 Nov 2009

First of all, you need to clarify does your mums monitor work on any other machine? If so your next option would be to check device manager and see if there are any conflicts, which will be indicated by a yellow exclamation mark. If you do have one or even two of them then right click and delete them. You will get the usual warning about deleting them but thats normal. Shut down and reboot again and see if windows installs a generic driver for the monitor. You could also try uninstalling all traces of your card drivers and try a fresh install of them again :shrug:

The23rdman · 19 Nov 2009

u8myufo said:
First of all, you need to clarify does your mums monitor work on any other machine? If so your next option would be to check device manager and see if there are any conflicts, which will be indicated by a yellow exclamation mark. If you do have one or even two of them then right click and delete them. You will get the usual warning about deleting them but thats normal. Shut down and reboot again and see if windows installs a generic driver for the monitor. You could also try uninstalling all traces of your card drivers and try a fresh install of them again :shrug:

No. as stated originally I tried this with two towers.