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- The other Chris
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I parked in a private car park in Birmingham a few weeks ago and paid through the app as detailed on the signage. To my surprise a few days later I got a parking fine from some company calling themselves Civil Enforcement. I appealed on the grounds that I had paid and provided a receipt, they have denied my appeal because
"We have no record of a payment made for the above vehicle registration on the day in question. Please be advised that we use Phone and Pay as a payment method."
My options are now to pay the discounted fee or appeal to POPLA and risk having to pay the full fee. The fraudsters at "Civil Enforcement" are keen to point out that POPLA is rigged against appellants and they also point out that they will not participate in Ombudsman schemes.
So has anyone bothered with POPLA and if so how did it go?
"We have no record of a payment made for the above vehicle registration on the day in question. Please be advised that we use Phone and Pay as a payment method."
My options are now to pay the discounted fee or appeal to POPLA and risk having to pay the full fee. The fraudsters at "Civil Enforcement" are keen to point out that POPLA is rigged against appellants and they also point out that they will not participate in Ombudsman schemes.
So has anyone bothered with POPLA and if so how did it go?