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ChrisR
I'm a well known grump...
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Not directly related to email, but today Plusnet have told me I'm no longer welcome and they're shunting me off to EE!
I guess BT, who own Plusnet and recently (?) bought EE have decided to rationalise their offerings. So Plusnet will be "broadband only" while EE will be "broadband plus digital voice", while BT will simply be "expensive"?
I wouldn't mind really, except EE charged a relative for two lines after they upgraded their smart watch at an EE store, and are now refusing to give a refund. Strikes me as pretty poor customer service, so I guess I'll be looking elsewhere (even if I do decided to discontinue the home phone).
EDIT: It's ironic that detaching our Plusnet emails from Plusnet the broadband supplier will make it easier to find a competitive broadband supplier!
I guess BT, who own Plusnet and recently (?) bought EE have decided to rationalise their offerings. So Plusnet will be "broadband only" while EE will be "broadband plus digital voice", while BT will simply be "expensive"?
I wouldn't mind really, except EE charged a relative for two lines after they upgraded their smart watch at an EE store, and are now refusing to give a refund. Strikes me as pretty poor customer service, so I guess I'll be looking elsewhere (even if I do decided to discontinue the home phone).
EDIT: It's ironic that detaching our Plusnet emails from Plusnet the broadband supplier will make it easier to find a competitive broadband supplier!
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