Raw on photoshop

equinephoto's

equinephoto's

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326
Name
Francesca Morrison
Edit My Images
Yes
My friend's brother stupidly set raw on her camera and she has he 30 day trial of photoshop. She sent me some pictures as I have raw converter (photoshop) and the following message is

'could not complete your request because it is not the right kind of document'

It is coming up the same on hers aswell? Never had this problem before.
 
It's nothing to do with the card. It's the standard ACR error which means that the RAW file is newer than it's library.

I'm guessing that it's a either a new model of camera which ACR 5.6 can't read or a newish one and the ACR engine hasn't been updated for a while.
 
I expect you need to download the codec for the particular type of files. Try updating your raw program.

Edit - beaten to it. ^^^^
 
Shes using a 550D, I use a 400D. I'll go and see if it needs updating thanks!
 
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