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- Name
- Ben
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So I went on the rockys Camera site and saw a canon canonet ql17 in Black for £145, described as mint. I had a look and for Black Friday it was 50% Off everything, so I bought it for £80 including delivery.
I received and email from world pay saying it had gone through but nothing from rockys and the Camera was still on the site. I emailed and got a reply saying I hadn’t complete my transaction, which was wrong. They gave me a link to “complete” it and it just took me back to the shopping cart. I tried ringing for a few hours but couldn’t get through until I tried a mobile number and I assume Rocky himself picked up.
He said he had been out all day (not sure who had emailed back the first time) and when he got home In an hour he would send a confirmation. He did do this and it said the order was now pending and I should expect the goods soon.
I thought this was just a quirk of a small or old school business until I googled the website, there are a LOT of bad reviews. Should I be worried? I ordered and received the confirmation on Saturday so I’m not expecting it just yet, I’ve asked is there any tracking information this evening so we’ll see what is said.
I’m happy to give them the benefit of the doubt for now but £80 is a good amount of money to me at the moment so I’m a bit tentative!
I received and email from world pay saying it had gone through but nothing from rockys and the Camera was still on the site. I emailed and got a reply saying I hadn’t complete my transaction, which was wrong. They gave me a link to “complete” it and it just took me back to the shopping cart. I tried ringing for a few hours but couldn’t get through until I tried a mobile number and I assume Rocky himself picked up.
He said he had been out all day (not sure who had emailed back the first time) and when he got home In an hour he would send a confirmation. He did do this and it said the order was now pending and I should expect the goods soon.
I thought this was just a quirk of a small or old school business until I googled the website, there are a LOT of bad reviews. Should I be worried? I ordered and received the confirmation on Saturday so I’m not expecting it just yet, I’ve asked is there any tracking information this evening so we’ll see what is said.
I’m happy to give them the benefit of the doubt for now but £80 is a good amount of money to me at the moment so I’m a bit tentative!