Always get cross-cut. Apart from providing better security, they are made far stronger than the straight-cut.
Like with anything, you get what you pay for. I used to get through one every 9 months or so - sometimes less than that. But the current one has lasted more than two years - Fellowes Powershred C-220C. If/when it fails, I'll be buying the same if it is still available, or this years model if it isn't.
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