super service without spending a penny

[the black fox]

I had a issue with a spotting scope camera mount the other day , I simply couldn't get the new T2 mount to fit the adapter . I found a supplier of the brand on google SHERWOODS PHOTOS LTD and spoke to a super lad called matt . I tried to explain what the problem was and what I had but he couldn't work it out so he then suggested I send him photos of everything I had for it . took pics sent them off and five minutes later he advised me that one of the parts that looked like a solid piece was actually a two part item , he then advised I fit the old t2 mount back on it to help it unscrew and bingo it worked , superb caring service from someone that I have never ever dealt with or spent a penny with .
I do know that if I need anything further for scoping etc it will be where I buy from . unbelievable service in this day and age

 

[gramps]

So good he posted twice!