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Recently we have bought our first NAS, mainly want to backup photos,videos and be able to watch films from it. I have downloaded the video station app from Synology, it plays all the videos fine except for the avi format ones. We have VLC installed but it just doesn't play the avi videos. From the Synology help page, the video station supports the avi and I am a bit confused as how to sort it out. It simply shows 'the video format is not supported by My computer.' Anyone can advise how to get it work? Searched the web, it seems it is a long going issue, and it is getting very annoying and frustrated as it is all we want from the NAS. Any suggestion/advise would be greatly appreciated. Thanks in advance.