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My wife bought a used (07) BMW 1 series 3 weeks ago, and the traction/stability control lights have come on instrument cluster have illuminated.
A bit of Googling points it to a number of potential things, but the main one seems to be a fault with the DSC unit, which will cost around £350 to fix.
She bought it from a trader 3 weeks ago, and it came with 3 months "Engine and Gearbox" warranty, neither of which (I suspect) will cover this fault. Before I phone the trader tomorrow, asking if they're willing to fix it out of goodwill, do I have any Consumer rights which I can exercise?
Found this on the CAB website(https://www.citizensadvice.org.uk/consumer/buying-or-repairing-a-car/problems-with-a-used-car/):
'You’re legally entitled to your money back or a repair if the car is faulty
‘Faulty’ means the car is not:
But as the fault has developed since we bought it, can I use the above in my favour? i.e does it fit in to one of those categories?
I won't even complain about a meal I don't like, so the thought of me asking for money back on a used car makes me slightly nervous.
Any thoughts/advice will be much appreciated.
A bit of Googling points it to a number of potential things, but the main one seems to be a fault with the DSC unit, which will cost around £350 to fix.
She bought it from a trader 3 weeks ago, and it came with 3 months "Engine and Gearbox" warranty, neither of which (I suspect) will cover this fault. Before I phone the trader tomorrow, asking if they're willing to fix it out of goodwill, do I have any Consumer rights which I can exercise?
Found this on the CAB website(https://www.citizensadvice.org.uk/consumer/buying-or-repairing-a-car/problems-with-a-used-car/):
'You’re legally entitled to your money back or a repair if the car is faulty
‘Faulty’ means the car is not:
- ‘of satisfactory quality’ - it should do what you’d expect for its age, price and type
- ‘fit for purpose’ - eg if you asked for a car that would pull a caravan, it has to be able to do that
- ‘as described’ - it has to match the advert or the description the trader gave you
But as the fault has developed since we bought it, can I use the above in my favour? i.e does it fit in to one of those categories?
I won't even complain about a meal I don't like, so the thought of me asking for money back on a used car makes me slightly nervous.
Any thoughts/advice will be much appreciated.