Very Strange Mac Mail problem

[Rovers_Andy]

Morning

I could really do with some help, last night whilst wiring live images from Rotherham Vs Aldershot Mac Mail threw a wobbler.

I have my hotmail account set up through Mac Mail and was using my T-Mobile Dongle

It wouldn't let me send any emails out, it would show the progress bar for sending then when it reached 100% an error message appears. saying that it cannot send the email and giving the option to edit, try later or try again.

I tried closing then opening Mail, disconnecting and recconecting the Dongle and finally rebooting the macbook.

I managed to transfer the images to the agency using the FTP so i think that rules out the Dongle

Could really use some to get this sorted

Thanks

Andy

 

[Tyke Tiler]

Sounds like a possible out going mail server problem mate.

Each ISP has a different outgoing mail server and some accounts or mail services won't automatically switch between them.

Say if your home net is one brand of ISP and your dongle is another, you can find out the name of the mail server and add it into the account preferences in mail.

 

[blue max]

Perhaps the images were large enough to fill up the recipient's mailbox?

Graham

 

[neil_g]

you may need to enable SMTP authentication on your outbound mail server and enter your username and password. as above some SMTP servers dont work with some ISPs.

presumably it did work at 1 time with this internet connection?

 

[JasonRS]

it would show the progress bar for sending then when it reached 100% an error message appears. saying that it cannot send the email and giving the option to edit, try later or try again.

I've seen this problem before, and it's due to the attachment limit on your outgoing mail server. If it were an authentication issue, you get the little lightning bolt next to the account and a message telling you it can't authenticate (it also wouldn't get you to the progress bar)

If you can send email normally, reduce the size / number of files being sent.

Hotmail has a smaller sending size limit via POP/SMTP than via the browser system iirc it's 5Mb vs 20Mb.

 

[Rovers_Andy]

I've seen this problem before, and it's due to the attachment limit on your outgoing mail server. If it were an authentication issue, you get the little lightning bolt next to the account and a message telling you it can't authenticate (it also wouldn't get you to the progress bar)

If you can send email normally, reduce the size / number of files being sent.

Hotmail has a smaller sending size limit via POP/SMTP than via the browser system iirc it's 5Mb vs 20Mb.

This sounds right to me, as it occurred shortly after sending several files at 1mb each looks like i need to spread out the sending and reduce the file sizes slightly