karmagarda
Good between the sheets
- Messages
- 2,821
- Name
- Conor
- Edit My Images
- Yes
I have a question I'm curious about and would love both the pro togs (and otherwise) to fill me in on your "botch up" stories. Everyone has to have an "I ****ed up story" (expecting the swear filter to catch that one)... and I'm wondering what you as wedding photographers messed up in the early days of your career! Because I'm not a wedding photographer, I don't have a story myself, but just to show I'm game I'll tell an equivalent story:
I'm a software developer, and a part of my job usually entails dealing with customers, or at least speaking with IT support people who do. In my first job one of the IT Support guys called me in for help on a problem. He had the customer one hold and he pointed me to a screen that had incorrect figures on it. The particular software he was pointing as was one I'd written a few months previous. Anyway, I looked at the form and realised the customer had opened it in the morning with all the morning figures, then entered in the evenings figures and overwrote the days sales. Effectively, he'd found a fairly significant bug, but as starting out I saw this as "User error". So I said to the IT support guy "come on, are these guys that stupid that they don't know how to use the system properly! That's just plain thick" and at just about that point the support guy realised he hadn't actually put them on hold... they heard everything, but luckily it was one of the more understanding customers! Needless to say, I've grown up a lot since then, this is going back about 10 years ago now
. I can tell the difference between a bug and user error, and I have also learnt how not to so blatently insult people! 
So, I'm interested in your wedding botch ups. What's the worst thing you've done (no matter how timid) and how did you "fix" it or make good with the client again? Or maybe you couldn't make good with the client so what happened there after!
If anyone ouside of wedding photography has any hilarious mess ups I'd love to hear them too.

I'm a software developer, and a part of my job usually entails dealing with customers, or at least speaking with IT support people who do. In my first job one of the IT Support guys called me in for help on a problem. He had the customer one hold and he pointed me to a screen that had incorrect figures on it. The particular software he was pointing as was one I'd written a few months previous. Anyway, I looked at the form and realised the customer had opened it in the morning with all the morning figures, then entered in the evenings figures and overwrote the days sales. Effectively, he'd found a fairly significant bug, but as starting out I saw this as "User error". So I said to the IT support guy "come on, are these guys that stupid that they don't know how to use the system properly! That's just plain thick" and at just about that point the support guy realised he hadn't actually put them on hold... they heard everything, but luckily it was one of the more understanding customers! Needless to say, I've grown up a lot since then, this is going back about 10 years ago now

So, I'm interested in your wedding botch ups. What's the worst thing you've done (no matter how timid) and how did you "fix" it or make good with the client again? Or maybe you couldn't make good with the client so what happened there after!
If anyone ouside of wedding photography has any hilarious mess ups I'd love to hear them too.