Just call a month before the end date and go to thinking of leaving option, see what they offer.How does one do that? Do you just threaten to cancel?
I've had mine in for about 15 months now at £45 and I'm fearing what they're jack the price up to in about 3 months time.
How does one do that? Do you just threaten to cancel?
I've had mine in for about 15 months now at £45 and I'm fearing what they're jack the price up to in about 3 months time.
Just call a month before the end date and go to thinking of leaving option, see what they offer.
If it is not good enough, and you have marketing preference switch on, tell them to cancel and wait for retention to call you.
If they do not call in a few days and you do not have any other decent providers in the area call back and ask what they can offer again and then you need to decide if you stick or move.
Thanks guys I'll give it a shot. I don't think I have any other contracts or utilities that work like this - where they give you one price and then jack it up after 18 months.
I've got the 1Gbps BB package with VM but I do also have a 4G router and data sim that I use for travelling. Get about 40mbps on that, so I think I'll tell them I'm going to cancel and stick with that. See if it works! At least I won't be left with nothing.
How do you find 1Gbps?
Blistering fast, I regularly get speeds of 1.2Gbps download, so very happy with it. Fastest internet connection I've ever experienced.
i started off with telewest, my email address is still @blueyonder, im getting 260meg downloads thats fast enough for several of us to stream , ive the BB telly package and phone ( despite us putting the landlines away to decorate and not bother putting it back last year, i should get round to removing it from the package but just cant be bothered ringing up)I have been a VM customer since they first started to install in Bristol* - way before the VM name came into being.
Unless you don't have the basic call package, not sure if they will reduce the price much as if I removed my weekend only call package and just kept BB they quoted a higher price.