Windows 10 movie problem

[johnjess]

I recently upgraded to Windows 10 from Windows 7 and everything has seemed to be ok but last night I went to look at some old video clips of the kids but only a couple of them would play fully,
some I got sound only with a black screen and the rest it said are not supported file types. The file types are .mov or .mts . Some of the ones that play fully are also .mov as well which is confusing.

They were shot on a variety of cameras , Panny TZ5, Canon S95 , Sony Nex 5n.

They won't play on Windows media player or moviemaker.

Is there a simple solution or do I now need some video editing software to see the videos?

I am a novice with video files so please be gentle.

Any advice gratefully received.

 

[Ian D J]

Hi. This should do the job properly, VLC player, which plays just about every type of video and audio formats there are . . . and it's free (but don't forget to untick the unwanted browser add ons before you proceed with the download, it's all harmless stuff but you won't need those): http://www.videolan.org/vlc/index.en_GB.html

 

[st599]

.mov is a wrapper format, it can wrap just about any type of audio and video, so isn't a reliable indicator of playability.

VLC will play it.

 

[ianp5a]

Yes VLC should do it. As an alternative, there might be a codec pack to find and download.