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Hi all
Had a little mystery on the OH laptop that initially foxed me.
Up until 3 days ago she printed via WiFi to both our printers without any issues. But yesterday could she print....heck no!!!
Both printers were showing as "Offline".....Googled and checked the 'Offline' setting in the Print Queue settings and according to that they were 'Online'.
Checked Windows updates for any indication of a recent one causing the problem, nope nothing there.
So a real then I checked the Canon printers online manual and its WiFi connection troubleshooting guide and bingo. It specifically mentioned to use the 2.4Ghz band only.
I checked the laptops WiFi connection and it was on the 5Ghz...............switched to 2,4Ghz and all hunky dorey
However, the mystery is the laptop has been configured to use either channel as W10 sees fit and it has been fine for a very long while in regard to her being able to print.
Plus bearing mind the laptop is able to use the Internet on either band and the the laptop and the printer on on the same network NAT table range. So as far as I was aware the laptop was communicating with the printers 'through' the router i.e. it mattered not which band the laptop was using.
So it would appear, note as mentioned above no Win updates of influence in the connection, now the laptop is communicating directly with the printers hence the WiFi band being critical.
As I said at the start, all a bit of mystery as to what may have changed to have caused the 'problem'???
PS for clarity, though on my desktop PC which is Ethernet connected to the Router I do print via WiFi and the band used by the printers is 2.4Ghz.
Had a little mystery on the OH laptop that initially foxed me.
Up until 3 days ago she printed via WiFi to both our printers without any issues. But yesterday could she print....heck no!!!
Both printers were showing as "Offline".....Googled and checked the 'Offline' setting in the Print Queue settings and according to that they were 'Online'.
Checked Windows updates for any indication of a recent one causing the problem, nope nothing there.
So a real then I checked the Canon printers online manual and its WiFi connection troubleshooting guide and bingo. It specifically mentioned to use the 2.4Ghz band only.
I checked the laptops WiFi connection and it was on the 5Ghz...............switched to 2,4Ghz and all hunky dorey
However, the mystery is the laptop has been configured to use either channel as W10 sees fit and it has been fine for a very long while in regard to her being able to print.
Plus bearing mind the laptop is able to use the Internet on either band and the the laptop and the printer on on the same network NAT table range. So as far as I was aware the laptop was communicating with the printers 'through' the router i.e. it mattered not which band the laptop was using.
So it would appear, note as mentioned above no Win updates of influence in the connection, now the laptop is communicating directly with the printers hence the WiFi band being critical.
As I said at the start, all a bit of mystery as to what may have changed to have caused the 'problem'???
PS for clarity, though on my desktop PC which is Ethernet connected to the Router I do print via WiFi and the band used by the printers is 2.4Ghz.