Thank you for contacting Zootaga
Due to recent promotion on KGB deals we are receiving a large number of queries, to help us respond as quickly as possible we have set up the below to assist with the most common queries.
1. Payment Screen not working - Our site has a bug which we;re working on that effects the latest Internet Explorer, in order to continue please click the little torn paper icon in the top right next to the address bar, if the paper icon isn't there then click tools -> Compatibility settings and enable that way. If this still fails your could try the Firefox browser. If these solutions don't work please contact us by replying to this email and we'll wither arrange a call back or provide anopther solution.
2. Coupon not Working - KGB deals have unfortauntely been giving out some codes that were not on the spreadsheet we provided. All our coupons are 8 characters which can be a misture of letters and numbers. If the coupon given looks anything like KGB_VOUCHER_21199 then this is inocrrect and you will need to contact KGB for a correct code.
3. When will I receive my order - We have received 1,100 orders in the past 3 days on top of our normal volumes of around 500, this means we're running a couple of days behind. The latest your order will be despatched is 4 working days from the order date. You will receive an email from us with the tracking reference and details once despatched.