They are a long established real camera shop, but I'm a bit surprised that they would be the cheapest for a given item. http://www.castlecameras.co.uk/about-us
They are a long established real camera shop, but I'm a bit surprised that they would be the cheapest for a given item. http://www.castlecameras.co.uk/about-us
They are coming up as cheapest UK supplier for a lens I want
Thanks all, thought they sounded reputable, I just hit the button and bought a nice new wide angle zoom for my break in the Yorkshire Dales next week.I have used them twice (mail order), albeit not for some time now, but had no problem at all.
Dave
Not impressed, returned a faulty camera and didn't get any postage costs refunded.
I think you will find that is pretty standard practice with most companies.
I recently returned a item of faulty photographic equipment, under warranty, to the UK distributor. It cost me £11 for Royal Mail Special Delivery (insured).
Although the company promptly replaced the item, no refund of postage was made, and as I said above, as it is standard practice with most companies, I didn't expect any.
It doesn't make it right, but that unfortunately, is the way it is.
Not so sure that is correct, it was returned for a refund within the DSR period plus it was faulty, not chuffed either about the cost I paid of having it sent to me in the first place
What they don't have to offer is free returns ie the cost of you returning it