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If you read mate, we had a demo product but it didn't work with his camera, so I went out of my way and unboxed one.
I think you're just trying to push buttons (as from your history that doesn't surprise me).
In my opinion that £6 was worth the points that I made, I think perhaps you missed that.
No, I didn't miss it...
Firstly, if your demo lens didn't work with a camera it should have (and you say the second one did) then that's not the customer's fault.
Secondly, you didn't "go out of your way",you're a salesperson - that's your job.
Thirdly, it sounds as if the customer asked for a valid price match but, according to you, it was refused "out of principle"
Fourthly,as you and I well know, Jessops don't sell demo or display items as used, they put them back in the cabinet and sell them as new.
And finally, trying to shame someone into a purchase really doesn't work....