princeclan
Suspended / Banned
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- 339
- Name
- Matt
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Hi,
Just thought i would let you know about my experience with Jessops.
Bought an SLR for my nephew (hes going to university) in the local jessops store. Paid £355 cash.
Got home and ungrateful nephew said he wanted something with a magnesium body (stupidly picky) so i said okay i will take it back
Took it back and was told i couldnt have the cash back as a refund it would have to be on a card. I argued that i paid with cash and i needed the cash today to try and get something else. Was told no way but a card refund these days in INSTANT!
I said okay on the basis it will be instant. Did the card refund , went straight to the bank and no cash gone in. Went back to the shop and was told "oh no i meant within 24hrs"
Fuming is an understatement. Agreed to wait the 24hrs as i have no choice.
Got up this morning and no money in.
Called Jessops head office and had a totally unhelpful idiot telling me they could have given cash and he finds it hard to believe that they werent prepared to give me cash. Told him to call the store and who to ask for to confirm i am right and he brushed it off saying "well anyway it takes minimum 2 days and you will just have to wait now as i cant do anything about it"
So im left waiting for my cash to clear and have had a nightmare experience with jessops.
I urge anybody to steer clear of them as they are a bunch of idiots.
And Jessops wonders why they are so in debt and on the brink of going bump when they treat people like this.
They will never, ever see another penny of my hard earned money for as long as i draw breath! and will do my utmost to steer people who ask me away from them:thumbsdown:`
Just thought i would let you know about my experience with Jessops.
Bought an SLR for my nephew (hes going to university) in the local jessops store. Paid £355 cash.
Got home and ungrateful nephew said he wanted something with a magnesium body (stupidly picky) so i said okay i will take it back
Took it back and was told i couldnt have the cash back as a refund it would have to be on a card. I argued that i paid with cash and i needed the cash today to try and get something else. Was told no way but a card refund these days in INSTANT!
I said okay on the basis it will be instant. Did the card refund , went straight to the bank and no cash gone in. Went back to the shop and was told "oh no i meant within 24hrs"
Fuming is an understatement. Agreed to wait the 24hrs as i have no choice.
Got up this morning and no money in.
Called Jessops head office and had a totally unhelpful idiot telling me they could have given cash and he finds it hard to believe that they werent prepared to give me cash. Told him to call the store and who to ask for to confirm i am right and he brushed it off saying "well anyway it takes minimum 2 days and you will just have to wait now as i cant do anything about it"
So im left waiting for my cash to clear and have had a nightmare experience with jessops.
I urge anybody to steer clear of them as they are a bunch of idiots.
And Jessops wonders why they are so in debt and on the brink of going bump when they treat people like this.
They will never, ever see another penny of my hard earned money for as long as i draw breath! and will do my utmost to steer people who ask me away from them:thumbsdown:`