Recent content by Mike Chalfen

1 day. (My nearest Canon dealer is not local, and I wanted to be sure that I had all my facts together before getting back to LensPimp. )

Hi - I didn't have the item repaired but returned it immediately (following confirmation from an independent Canon dealer that the lens was faulty and that it was my camera or user error), and informed LensPimp of the issue. LensPimp confirmed there was an issue, but refund/replacement was...

Thanks for the advice, Fla5h. I thought the same. I contacted them about 3 weeks ago on Facebook. And have been hounding them ever since. I'm still awaiting a response.

I'm not out to be hired - I was hiring a lens from a supposedly reputable company that seems arrogant enough to ignore a customer's genuine lens issues. Yes I am aggrieved so yes I am posting this to inform others of my experience. Whether you "know" me or believe that I have an ulterior...

Yes. I looked at LensesforHire as a first choice, but they didn't have the lens available for the date of the special event. Also, LensPimp seemed to have not bad reviews...but never again!

LensPimp shipped me a Canon 70-200 lens that never worked. It couldn't focus and despite several attempts to micro adjust the focus, it still didn't work. Just to be sure, I took the lens to an authorised dealer who confirmed that the lens was faulty. I off-hired the lens early, shipped back...