My Dell melted. OK, Ok so I admit it was probably my own fault. Trying to use a family spec PC for multiple USB's, printers, external HD's and run photoshop........."It's no good captain, she cannae take it" and then the blinking cursor of death.................
So, I need a new one. Duly ordered on the 1st July. "Can take up to 10 working days for delivery" say Dell. Oh, all right then, since I'm having this one built to take the use (abuse) then I suppose I'll have to wait...........up to two weeks..........
Well, the two weeks has been and gone and still Dell can't tell me when I can have my PC! I've emailed customer services all week to try to get a sensible delivery date sorted. The 20th they came back with. NO! I said, there won't be anyone here then, I really need it by Saturday at the latest, that's still 3 days longer than you quote...........30% more......"Well we are not sure exactly when" After three days of this I have an email trail that would choke a donkey if I ever print it out and am complaining to the customer services boss after customer services failed miserably to serve their customer in any way shape or form other than "tough" Then I got "well it has left the factory"
So a call to the courier......"Sorry, it's in Poland" WTF!!!
So it will now be next Wednesday. Three weeks since I ordered it. Nothing like 10 days. So beware.:bang:
So, I need a new one. Duly ordered on the 1st July. "Can take up to 10 working days for delivery" say Dell. Oh, all right then, since I'm having this one built to take the use (abuse) then I suppose I'll have to wait...........up to two weeks..........
Well, the two weeks has been and gone and still Dell can't tell me when I can have my PC! I've emailed customer services all week to try to get a sensible delivery date sorted. The 20th they came back with. NO! I said, there won't be anyone here then, I really need it by Saturday at the latest, that's still 3 days longer than you quote...........30% more......"Well we are not sure exactly when" After three days of this I have an email trail that would choke a donkey if I ever print it out and am complaining to the customer services boss after customer services failed miserably to serve their customer in any way shape or form other than "tough" Then I got "well it has left the factory"
So a call to the courier......"Sorry, it's in Poland" WTF!!!
So it will now be next Wednesday. Three weeks since I ordered it. Nothing like 10 days. So beware.:bang: