Canon EOS-1D Mk III Problem

Arkady

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Rob
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Problem - mirror goes up, shutter doesn't fire and getting an 'err 80' message on the top LCD - need an answer in a Hurry for a Times togger out here...

Cheers Guys...
 
As per Tony above....

Two possibilities, card or Digic processor
80 = Malfunctions related to the electric control or images have been detected.

Bob
 
Tried new memory card - same problem - mirror only returns and shutter fires when battery is removed and replaced - shutter trips and mirror returns after about 1.5 sec after battery is re-inserted.
 
ummm...No...lol
We've got tonight to sort this - maybe another 4 hours?
 
If time is that tight then maybe contact with Canon will help.
The guy who I have dealt with in the past is below and he was quite helpful.

Frankie Jim
Role CPS Pro Rep Photo & Video
Company Canon UK
Address Cockshot Hill, Woodhatch
Reigate,Surrey, RH2 8BF
Office +44 (0) 173 722 0483
Fax +44 (0) 173 722 0943
Email Frankie_jim@cuk.canon.co.uk
 
Only other thing to do is, and I dont wish to try and make it sound like I am teaching granny to suck eggs, remove the lens, CF & SD cards, battery and internal battery for a few mins. Try attaching a different lens and different battery if possible. Put in a different memory and get the camera to do a full low level format. Then try taking a shot and see what happens.

It could be that the camera is remembering a fault that has cleared itself and just needs a total reboot if you wish.
If that still doesnt work then as per above I think Canon are the only ones in a position to help now.
 
Only other thing to do is, and I dont wish to try and make it sound like I am teaching granny to suck eggs, remove the lens, CF & SD cards, battery and internal battery for a few mins. Try attaching a different lens and different battery if possible. Put in a different memory and get the camera to do a full low level format. Then try taking a shot and see what happens.

It could be that the camera is remembering a fault that has cleared itself and just needs a total reboot if you wish.
If that still doesnt work then as per above I think Canon are the only ones in a position to help now.

Yep...changed lenses, new memory card - formatted it.
Power off (all batteries) for 5 mins - same problem.
Looking at re-flashing the CPU via a firmwaree upgrade now - that is re-isntalling the latest Firmware upgrade which was put in 6 months ago. Using V1.2.5
 
Latest update is V1.3.0 as per http://www.canon.co.jp/imaging/eos1dm3/firmware.html although knowing your link out there will take about a month to download it ;)

Try cleaning the contacts in the camera body, i have used a very very small amount of eclipse or similar in the past on a pecpad, run it over the contacts a couple of times and it generally fixes connection problems. Make sure the eclipse can evaporate off so it doesnt cause vapour in the body with the lens back on obviously ;)
 
Tried to access that update - site "declined to show me the webpage" after inputting the camera serial number.

Looks like a gonner...
 
Yep 1 spare 1D Mk III and a 5D...

Wierd that it was working this afternoon and then for no reason at all it just stopped working.
Pete found the battery was dead - the shutter-button had tripped, raising the mirror (but not opening the shutter) and had drained the battery.
Put in a new battery - nada...

We've tried all the above twice, just to see if we're being thick and missing something.
No joy.
 
My 1D II has a battery that does that (it's an age old and on it's last legs - the battery that is!).

It'll flash showing empty, the mirror will lift but then it'll just shut down. I have to take the battery out, re insert it, then turn it on and the camera will reset itself. Then shows the battery has power in and will work for a while.. then repeat!

Doesn't show any error code though, so presumably just a dodgy battery!

Not much help for his 1D III though :(
 
Its not just you mate, I tried the link and it wont do anything for me either. I am downloading the Mac version and I just get a blank white screen when I enter the SN of my body.
Anyways the FW only addresses the new wireless transmitter by the looks of things so 1.2.5 should do the trick if it was going to work.

Is it possible the shutter has reached the end of its life if the mirror is going up but the shutter not activating?
 
Yep 1 spare 1D Mk III and a 5D...

Wierd that it was working this afternoon and then for no reason at all it just stopped working.
Pete found the battery was dead - the shutter-button had tripped, raising the mirror (but not opening the shutter) and had drained the battery.
Put in a new battery - nada...

We've tried all the above twice, just to see if we're being thick and missing something.
No joy.


Ah, thats possibly a recall issue if i remember correctly mate, happened about the same time as the main recall for the AF ! Wasnt so much fuss over it though !

It says err 99 but if the firmware is on 1.2.5 it gives different error codes !

http://www.canon-europe.com/Support...faqtcmuri=tcm:13-631121&page=1&type=important
 
Well, according to Canon UK - it's dead and has to go back to them - it's not a field-repair...

I hate to say it, but that's now FOUR top-end Canons I've seen die out here...
 
Well, according to Canon UK - it's dead and has to go back to them - it's not a field-repair...

I hate to say it, but that's now FOUR top-end Canons I've seen die out here...

:suspect:

Now, have you been sneaking into other peoples tents with bars of soap in a sock, and pummeling their cameras?!?! :D
 
Well, according to Canon UK - it's dead and has to go back to them - it's not a field-repair...

I hate to say it, but that's now FOUR top-end Canons I've seen die out here...

I'm pretty sure it will just be a coincidence. Enough pro-togs use them in harsh conditions on a daily basis to prove they are easily as capable as Nikon, if not more so.
 
I'm pretty sure it will just be a coincidence. Enough pro-togs use them in harsh conditions on a daily basis to prove they are easily as capable as Nikon, if not more so.

It's enough of a coincidence to convince me never to use them in extreme environmental conditions...not that I ever would considering how much investment in Nikon equipment I've made over the years...

But I've never seen a Nikon pro-model go down in action in places like this in 10 years of using DSLRs - not saying that they haven't - just never seen it with my own eyes - I take those 'I heard that...' stories with a pinch of salt... I prefer to make my own mind up about things like this...

Pete's camera was under 8 months old. That's just not good enough in my opinion... Luckily he had a spare 1D MkIII and 5D to fall back on.
 
It may be just hard luck, but even as a confirmed (and mostly happy) Canon user, FOUR top end Canons failing isn't exactly a good advert! I did hear of a Arctic trip as well, (can't find the link right now) where the Canon's were failing but the Nikons were doing fine.

The trouble is I actually very much prefer the ergonomics of the Canon kit over Nikon.

I know we do tend to joke about the whole Canon -v- Nikon thing, but things like this make me glad I'm not relying on Canon for a living.
 
Let me make it perfectly clear - I have no issues with the image-quality produced by Canon equipment - Peter Nicholls' (Times togger - 'twas his camera that died) images are testament to that. What I do have concerns with is the build-quality, seals and electronics.
I'd rather use an older, lesser-quality camera (say a D1x) that's utterly reliable than a higher-quality camera that I worry might fail on me at a critical moment.

Three of the four 'dead' cameras have had electronic faults - one had all its LCD screens pack-up as well as the viewfinder displays, one had an unknown electronic fault that just stopped everything working. Peter's camera - as described above and the fourth had its seals fail, so that the controls siezed.

If it was the same fault each time, you could work round it - if it's a specific problem, Canon will fix it (eventually). But for them to have seperate faults resulting in unusable kit smacks of either poor physical design, shabby components or lousy quality-control.

This time it was a Mk III, in the past it was Mk I and MkII models as I recall...
 
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