- Messages
- 541
- Name
- Geoff
- Edit My Images
- No
Several months ago I enjoyed a cracking presentation from a technical Sales rep from Fotospeed, who went through several papers and options. The presentation was very enjoyable, informative and the business ethos really resonated with me. Fotospeed go above and beyond to help consumers looking to print at home' was the message I took away with me. Moving forwards a few months I'm now in a position to do my own printing at home rather than sending to 3rd parties,I have decided on 3 paper types, which Fotospeed can provide at circa £50-70 per 25 sheets
As Fotospeed are pushing hard on their advertising online and in social media channels, with the likes of The Tog Cast and Youtube and a gaggle of celebrity photographers endorsing and receiving sample papers, I sold on giving them my business. As such I wanted to make use of thier FREE ICC profiling they provide on their papers, which they are keen to stress is FREE (which actually isnt free)
So I asked Fotospeed sales, If could they supply me either free or at cost a sample of the three papers I want to use at a size that is suitable for them to profile against. Perhaps I took the reply the wrong way, but I was informed "we unfortunately cannot open a A4 pack and send a sheet of each paper however we do have test packs available but as the papers you are interested in are spread across 3 different test packs this wouldn’t be the best option for you. What I would suggest is cutting a sheet of A3 paper in half to make some A4 profiling sheets"
Am I being too sensitive on this? I do feel somewhat disappointed that Footospeed are unable or unwilling to to make purchasing and using their paper selection as easy as they like to make out from their advertising, after all even their about us page states "Everyone at Fotospeed is dedicated to ensuring that your requirements are met." obviously not everyone.
Regards
Geofff 'Butthurt'
As Fotospeed are pushing hard on their advertising online and in social media channels, with the likes of The Tog Cast and Youtube and a gaggle of celebrity photographers endorsing and receiving sample papers, I sold on giving them my business. As such I wanted to make use of thier FREE ICC profiling they provide on their papers, which they are keen to stress is FREE (which actually isnt free)
So I asked Fotospeed sales, If could they supply me either free or at cost a sample of the three papers I want to use at a size that is suitable for them to profile against. Perhaps I took the reply the wrong way, but I was informed "we unfortunately cannot open a A4 pack and send a sheet of each paper however we do have test packs available but as the papers you are interested in are spread across 3 different test packs this wouldn’t be the best option for you. What I would suggest is cutting a sheet of A3 paper in half to make some A4 profiling sheets"
Am I being too sensitive on this? I do feel somewhat disappointed that Footospeed are unable or unwilling to to make purchasing and using their paper selection as easy as they like to make out from their advertising, after all even their about us page states "Everyone at Fotospeed is dedicated to ensuring that your requirements are met." obviously not everyone.
Regards
Geofff 'Butthurt'