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  1. SsSsSsSsSnake

    SsSsSsSsSnake

    Messages:
    7,529
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    Yes
    Anyone used them?
     
    jonneymendoza likes this.
  2. Stephen L

    Stephen L

    Messages:
    2,456
    Name:
    Stephen
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    Yes
    Yes, I bought a lens from them a while back (can’t remember which). Very good to deal with - quick service and good comms.
     
    SsSsSsSsSnake likes this.
  3. Peter123

    Peter123

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    820
    Name:
    Peter
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    Yes
    Ditto. I found them to be fine.
     
    SsSsSsSsSnake likes this.
  4. Malfis

    Malfis

    Messages:
    384
    Name:
    Malcolm
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    Yes
    Yes, I've bought 2 MFT lenses from them in the last 3 weeks - A Panasonic 100-300mm mark ii, and an Olympus 12-40mm pro - both are exactly as they should be, and I saved a load of cash.
    When the item is ready for despatch they even email an image of your goods with your delivery note alongside.
    I will have no hesitation in using them again.
    Hope this helps.
     
    SsSsSsSsSnake likes this.
  5. jonneymendoza

    jonneymendoza

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    5,729
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    No
    Heard there decent.
     
    SsSsSsSsSnake likes this.
  6. Cagey75

    Cagey75

    Messages:
    6,472
    Name:
    Keith
    Edit My Images:
    No
    How long were you waiting on delivery? Over here in Ireland you're very likely to be hit with customs charges that will make the difference much less, and add to the wait time if the package does get stopped. A €400 lens for example, if stopped and checked by customs, will end up costing you around €500, and only after they are satisfied that you paid what you claim to begin with. It can take them anything up to 3 weeks to release it back to you even after payment. Many packages get through un-checked, but I've been hit a couple of times over the years, just have that kind of luck.


    I'd love to chance it, but I hear too many frustration stories.
     
    Last edited: Mar 22, 2018
    SsSsSsSsSnake likes this.
  7. GTG

    GTG

    Messages:
    1,348
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    Yes
    I use them all the time and never charges and never problems.UK mainland

    I don't know anyone who lives in Ireland and know nothing about Ireland either so cant comment about that.
     
    SsSsSsSsSnake likes this.
  8. SsSsSsSsSnake

    SsSsSsSsSnake

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    Yes
    thanks everybody
     
  9. Jim_Tod

    Jim_Tod

    Messages:
    1,293
    Name:
    Jim
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    Yes
    Yep

    A few lenses and a fuji camera recently. The lenses over a 2-3 year period. Was interesting with the camera though, they were quite a bit cheaper than the competition for the x-t20 and lens when I bought it. Then they decided the last on e on the shelf had a problem- did I want to cancel and buy later when in stock, stock was going to be weeks or months away. It was a very good price and I wasn;t in a rush so I said I'd hang on when lo and behold it was released that day.

    Just assumed they'd had a glitch in their pricing and were selling too low and if they could avoid that they would but they honoured it when they'd gone as far as they could.

    For the avoidance of doubt that's not a dig at them- other than them asking this there was no hard issues and it all arrived in good nick as did the lenses. I would use them again.
     
  10. Stephen L

    Stephen L

    Messages:
    2,456
    Name:
    Stephen
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    Yes
    Mine came from a UK warehouse within 2 days.
     
    Cagey75 likes this.
  11. Cagey75

    Cagey75

    Messages:
    6,472
    Name:
    Keith
    Edit My Images:
    No

    I have heard that the UK is better for buying outside of the EU, I wish it was like that here. Customs get a whiff of Chinese packages and they are all over them for their extra charges. It can still work out better value than buying UK/Ire but only with cheaper gear. I had a Yongnuo flash unit stopped a few years back for example, it was €65, customs caught it in their net and I had to send them proof of the price I paid - I simply sent them a link to the site showing the price, think they were a bit miffed, they thought it was worth a lot more. But, I still have to pay customs, and an additional fee for the postman to re-deliver [right con that part] - in the end it cost me more like €90, but still a lot cheaper than Nikon SB900 at the time.
     
  12. chrism_scotland

    chrism_scotland

    Messages:
    7,824
    Name:
    Chris
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    Yes
    Its odd because I've had stuff from HK with no customs but anything from the USA and I'm guaranteed to get a bill!
     
  13. Stephen L

    Stephen L

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    2,456
    Name:
    Stephen
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    Yes
    Yes, Lensmate springs to mind!
     
    chrism_scotland likes this.
  14. Al1944

    Al1944

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    6,547
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    No
    Wonder why they don't take card payments. Would be better protection for buyer.
     
    Last edited: Mar 30, 2018
  15. Malfis

    Malfis

    Messages:
    384
    Name:
    Malcolm
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    Yes

    Doesn’t PayPal give you as much protection?
     
  16. Al1944

    Al1944

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    6,547
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    No
    I always thought credit cards gave more protection. I'll have to do some research.
     
  17. Malfis

    Malfis

    Messages:
    384
    Name:
    Malcolm
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    Yes
    I’m not sure one way or the other. Recently I had doubts about a supplier with whom I had placed an order - PayPal sorted it out very promptly.
     
    Al1944 likes this.
  18. SsSsSsSsSnake

    SsSsSsSsSnake

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    7,529
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    my friend bought a d7200 from them recently, arrived in4 days, hes very happy
    £535
     
  19. SsSsSsSsSnake

    SsSsSsSsSnake

    Messages:
    7,529
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    got a lens coming from them in next few days, will report back on the experience.
     
  20. Sean Wilson

    Sean Wilson

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    19
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    No
    They are also called Kacha on eBay, ordered a lens from Kacha and the shipment email came from E-Infinity.
    I ordered a Nikon 50mm 1.8G just after Xmas £140 and an extra 20% off eBay deal paid £112 absolute bargain, delivered on time, no problems whatsoever.
     
  21. Billy

    Billy

    Messages:
    3,138
    Name:
    Billy
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    Yes
    After reading this thread a week or so ago I looked them up and purchased a Canon Powershot G7X MKII after I sold mine on eBay and missed having a pocket compact. It came within a week and it cost me £5.00 more than I sold my 14 month old one for.
     
    batemansxxxb likes this.
  22. chouglez

    chouglez

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    3,936
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    No
    Grey Import?
     
  23. -Rob-

    -Rob- Say Cheese!...Oh, and call me Susan

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    4,105
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    No
    Yes, e-infinity are based in Hong Kong so they are classed as a grey import.

    They offer a 12 month warranty but you have to be careful because to be able to claim on the warranty you have to ship your item back to Hong Kong at your own expense. Panamoz on the other hand are also based in Hong Kong. They aren't quite as cheap to buy from but they offer a 3 year UK local warranty so it's a lot easier and cheaper to make any warranty claims.
     
    chouglez likes this.
  24. chouglez

    chouglez

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    3,936
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    No
    Does anyone know if Hdew is similar as above?
     
    Last edited: Apr 12, 2018
  25. -Rob-

    -Rob- Say Cheese!...Oh, and call me Susan

    Messages:
    4,105
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    No
    HDEW have a UK office in Surrey however the products they sell are still classed as grey imports. I believe their base in Surrey is purely an office. They offer a 1 year warranty as standard but some camera bodies come with an extended warranty.
    I find that prices at HDEW are generally closer to standard UK prices rather than the HK based grey imports so I've never actually used them.
     
    chouglez likes this.
  26. Al1944

    Al1944

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    Strange - I've always found HDEW prices much lower than UK prices and even better than Panamoz - especially for lenses.
     
    B1ts likes this.
  27. toohuge

    toohuge

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    48
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    Yes
  28. Stephen L

    Stephen L

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    2,456
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    Stephen
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    Yes
  29. toohuge

    toohuge

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    48
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    Yes
    Thanks! Looks like a very dangerous place to browse! So many bargains!
     
  30. GTG

    GTG

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    1,348
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    Yes, Fuji X-T2 and X100F are cheaper there than people sell them here used.
     
  31. Jwar1976

    Jwar1976

    Messages:
    357
    Name:
    John
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    Yes
    Ordered a Tamron 100-400 from them on the 8th April and it arrived on the 16th April via UPS. UK Cost for the lens is £799, but I paid £479 from E Infinity. They even sent me a picture of the box and serial numbers before they sent it. Great company will be dealing with them again for when I get the 16-35mm F4.
     
  32. Al1944

    Al1944

    Messages:
    6,547
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    Has anyone had problems connecting to the Paypal site for payment as a 'guest' - ie without logging into Facebook or Google?

    The 'Redirecting to Paypal' message comes up but the Paypal site isn't reached.
     
    Last edited: Apr 18, 2018

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