badlywornroy
I am not macho
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- Roy
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I recount this tale in the hope that someone has experienced similar and can offer words of wisdom ?
I have been on ebay since 2003, 449 feedback @ 100% so could I be called a 'good customer' ?
Almost exclusively buying the last few years, I found there were less 'stressful' places to sell.
So out of the blue I get a " Get your sell on with max £1 eBay selling fees* " message from ebay.
I have never used this promotion before but It just so happens I have a lens I have been thinking of selling, so what's to lose ?
Listed yesterday and I accepted a 'best offer' this morning, Sold for £373.00. Lovely Jubbly
Ok, so as per new ebay payments I checked my previously registered bank account to see: Amount: £373.95 Fees: -£48.17 Net: £325.78
Pretty obvious that I have been charged 'full' fees.
I accessed ebay 'chat' and spoke to a nice lady (Beth) who after some investigation said I had been "charged full fee because there was no activated promotion by the time that this item got listed "
Now, call me a 'plank' (if you must) but at 74 I would never claim to be the brightest bulb in the pack and without it being a conscious choice it appears I listed then activated. Remember, I am new to this.
Everything else was in order *Valid from 02 Apr 2021 until 05 Apr 2021. This promotion is by invitation only and applies to Roy R****** (h********); not transferable.
I have gone through the Terms and Conditions and all I find that is relevant is this:
* Listings must start during the promotional period
* Listings can be auction-style or fixed price format
* Pay a maximum of £1 per listing in final value fees if the item sells. Other fees, including any International fees, still apply.
* The promotion start and end dates are included in the email we send to invited sellers.
Nothing, zilch, nada that says Activate before Listing. Yes, yes in hindsight maybe it's common sense ? But I followed all the 'written' rules.
I have 'pleaded my case' and now I wait on the largess of ebay for my rightful (imo) payment.
Should they decide not to pay me ? I guess the only leverage I have is to retain the lens, inform the buyer what has happened and ask him to claim his payment back. I doubt I will go down this
road because the buyer is blameless but would I get satisfaction knowing ebay had to unravel this mess and return his money ? . . . . . Hell, yes I would.
I have been on ebay since 2003, 449 feedback @ 100% so could I be called a 'good customer' ?
Almost exclusively buying the last few years, I found there were less 'stressful' places to sell.
So out of the blue I get a " Get your sell on with max £1 eBay selling fees* " message from ebay.
I have never used this promotion before but It just so happens I have a lens I have been thinking of selling, so what's to lose ?
Listed yesterday and I accepted a 'best offer' this morning, Sold for £373.00. Lovely Jubbly
Ok, so as per new ebay payments I checked my previously registered bank account to see: Amount: £373.95 Fees: -£48.17 Net: £325.78
Pretty obvious that I have been charged 'full' fees.
I accessed ebay 'chat' and spoke to a nice lady (Beth) who after some investigation said I had been "charged full fee because there was no activated promotion by the time that this item got listed "
Now, call me a 'plank' (if you must) but at 74 I would never claim to be the brightest bulb in the pack and without it being a conscious choice it appears I listed then activated. Remember, I am new to this.
Everything else was in order *Valid from 02 Apr 2021 until 05 Apr 2021. This promotion is by invitation only and applies to Roy R****** (h********); not transferable.
I have gone through the Terms and Conditions and all I find that is relevant is this:
* Listings must start during the promotional period
* Listings can be auction-style or fixed price format
* Pay a maximum of £1 per listing in final value fees if the item sells. Other fees, including any International fees, still apply.
* The promotion start and end dates are included in the email we send to invited sellers.
Nothing, zilch, nada that says Activate before Listing. Yes, yes in hindsight maybe it's common sense ? But I followed all the 'written' rules.
I have 'pleaded my case' and now I wait on the largess of ebay for my rightful (imo) payment.
Should they decide not to pay me ? I guess the only leverage I have is to retain the lens, inform the buyer what has happened and ask him to claim his payment back. I doubt I will go down this
road because the buyer is blameless but would I get satisfaction knowing ebay had to unravel this mess and return his money ? . . . . . Hell, yes I would.