- Messages
- 4,225
- Name
- Robin
- Edit My Images
- Yes
Hmm
So I got the email mentioned above to saying it didn't meet quality control standards and will be re-printed.
It nows shows as having been printed on the 20th and ready for shipment since the 21st.
Have they run out of people to put it in a box, label it & pop it in the pile for Postman Pat?
n.b. Help line always engaged.
----------
Update - just rang the cust services line and got through easily enough. The info is wrong. They had a production "issue" on the 20th which affected my book. So it wont go out for a few more days yet.
To me that is not a production "issue" it's a production "problem".
This is a bummer as it's for GF's mum and she will be in London this weekend.
Luckily I have the photos from One Vision and DSCL to give to her.
So I got the email mentioned above to saying it didn't meet quality control standards and will be re-printed.
It nows shows as having been printed on the 20th and ready for shipment since the 21st.
Have they run out of people to put it in a box, label it & pop it in the pile for Postman Pat?
n.b. Help line always engaged.
----------
Update - just rang the cust services line and got through easily enough. The info is wrong. They had a production "issue" on the 20th which affected my book. So it wont go out for a few more days yet.
To me that is not a production "issue" it's a production "problem".
This is a bummer as it's for GF's mum and she will be in London this weekend.
Luckily I have the photos from One Vision and DSCL to give to her.
Last edited: