What particularly annoyed me about this whole fence saga was not the decision to install it based on safety grounds, but the fact that there was no mention of any changes when I purchased my season pass in December. MSV must have known at that time that alterations were to take place but chose not to warn customers. Had I known how significant the restrictions were going to be I wouldn’t have bought a season pass.
As I think they should have advised people buying passes that viewing would be different to previous seasons I asked for a pro rata refund.
This was the response I received:
“ Thank you for your email, which Jonathan Palmer has read and asked me to respond on his behalf.
All MSV circuits have ongoing programmes of works aimed at improving spectator safety, and the installation of new FIA debris fencing on parts of the Grand Prix loop form part of that. These particular plans were finalised earlier this year and works were carried out in April.
As we are well aware that the Grand Prix loop is particularly popular for taking amateur photos, we took advice from a top professional motorsport photographer on positioning a number of photography ‘windows’ in the new debris fences. More of these will be added in time.
It is disappointing you do not recognise the obvious safety benefits of these changes, which were carried out at significant expense, and that you feel spectator consideration has been minimal, when in fact quite the opposite is true here. We note your request for a partial refund on your season pass but do not consider there any grounds for us to action this. “
Yours sincerely
Jessica
Jessica Pratt
PA to Jonathan Palmer
MotorSport Vision and PalmerSport
The Old Post Office, Worthing Road, Southwater, West Sussex RH13 9EZ
T:
+44(0) 1403 733999
F:
+44(0) 1403 734444
www.msv.com
www.palmersport.com
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