How long does it take for your Canon Rep to get back on CPS?

[JohnN]

Hi,

Just wondering as I asked a question yesterday morning and have heard nothing - being a Gold member I thought it would be pretty quick.

Ta.

 

[markmullen]

I got a reply pretty quick (Same day) but it was classed as spam so went into my spam folder, worth checking

 

[JohnN]

Cheers, will do

Edit: Nah, looks like he's just not got round to answering - no biggie, I think when I first sent the email I didn't have a rep - now I do, bwah ha ha!

 

[jimbobtog]

Cheers, will do

Edit: Nah, looks like he's just not got round to answering - no biggie, I think when I first sent the email I didn't have a rep - now I do, bwah ha ha!

Have you tried ringing? They're usually pretty slick on answering their phone but no so much with emails. Different strokes though etc.

 

[JohnN]

Cheers James - by the time I read this Frankie had emailed me, but he just said ring technical support, technical support then told me to ring "admin", they told me to contact Frankie

 

[JohnN]

And I got a call today out of the blue - quite happy