Send them a couple of pics from years ago with the exif data
EDIT: I presume this is digital and not film?
If is a corporate insurance through work the company accounts team will be able to find proof or purchase. I'm confused though as you say "From memory I saved up and paid cash at a local store"Its corporate insurance through work, bought about 8 years ago
My employer has an insurance policy for when we work abroad, as a perk we can get the whole family on it for buttons for our own personal use so no need for travel insurance, its a high level of cover but not new for old.If is a corporate insurance through work the company accounts team will be able to find proof or purchase. I'm confused though as you say "From memory I saved up and paid cash at a local store"
Good point I now archive them on the computer due to issues in the past just this one was so long agoHmmm.! Makes me wonder if with every new camera we should take a picture of the receipt and a newspaper as reference points???
Hmmm.! Makes me wonder if with every new camera we should take a picture of the receipt and a newspaper as reference points???
I guess if it is in their terms and conditions they can.
Did you keep the box your camera came in?
I ask as I keep mind and in each box I tend to place all the paper work, including receipts.
I also register my products online with Nikon
Cutting the amount!. What amount and how was it calculated? 25% of what. They cannot give a loss value then cut the amount simply because you are unable to provide a reciept.Just trying to claim for a water damaged SLR, they are cutting the amount by 25% as I can't find the receipt from years ago is this allowed?
If the insurance company gave the "based on replacement being £359" and have then said because there is no reciept so 25% reduction. I would not accept that.Based on a replacement being £359
So much for depreciation capped at 5 years then -25% for no receipt!
- £40 excess leaves me with £90!
...for buttons for our own personal use so no need for travel insurance, its a high level of cover but not new for old.
This is a common get out that they try to use.Just trying to claim for a water damaged SLR, they are cutting the amount by 25% as I can't find the receipt from years ago is this allowed?
My insurer asks for only the serial numbers stamped on the item... Did you provide these to the insurer when you took out the policy? Seems a bit harsh if you have to have supplied serial numbers in advance and produce receipts upon a claim: what happens if you'd bought the item used on TP classifieds?
When I claimed on my insurance for a 70-200F2.8LISii that I had bought on TP they were happy to see a printout of the thread and messages exchange showing name & delivery address the seller was posting to. Plus I had moved in between so it was my old address. I paid something like £1200 second hand but they purchased a brand new one from WEX for me (together with the camera it was attach to when it went for a swim and disappeared to the bottom of the sea)
Sounds like a good company, may I ask who it was please?
Aegis. On a Sunday my 1DX and 70-200 went for a swim after I was hit on the back of the head by a gull. I phoned the insurance broker on Monday morning, at about 10:30. They said the insurance company would call me back within 2 days.
At about noon they called and took the details, asking for receipts to be emailed in. I explained about buying the lens on TP, 2nd hand, and they just asked for a copy of the sale thread and messages.
I emailed everything to them that evening, including amazon printout for the cf cards (2@16gb) etc.
They called me back saying the 1DX was no longer available and did I want a 1DX mark ii instead.
Thursday morning I received a parcel from WEX with the new body, lens, filter etc and a 64GB cf card (better spec card than I had.
I was hit on the back of the head by a gull.
Thank you, that's really good service.
Have just been googling, and wondered, did you mean "Ageas" by any chance? They seem to be a big insurance company.
I once worked on help line for Dixon’s stores including dealing with “warranty” claims. Had a guy once wanting to know if his printer was covered on the warranty for accidental damage if it had fallen out his window. (And no it wasn’t some kind of IT support joke like “closing all the windows and then try clicking again!”)It sounds like you had a very good experience, Ploddles. It's the sort of thing I might query if i was an insurance assessor. Hit on the back of a head by a gull? Did it think your 1dx was a bag of chips?
Mind you I did set fire to my glasses (spectacles) last year.....they must get all sorts of claims.