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Jessops in Glasgow let me try a 100-400 on my Sony A7ii to see what focus was like.
No hassle or pressure.
No hassle or pressure.
Simon, the point I was trying to make was if a consumer is not happy with the purchase (for whatever reason) then he has the right to return it. In my case I thought that the images were soft (especially the Tamron), I don't think for one minute that anyone on here would accept an unsubstantial product, whether it was purchased on line or in the shop.
If you are paying a large amount of money for a piece of hardware then you want that item to work satisfactorily, if it doesn't then you should be entitled to a refund or exchange whether it be a lens, washing machine, or even a car.
I've played with camera bodies and lenses at Jessops Oxford Street, received intelligent answers to my questions from manufacturers reps stationed at the shop. You get bad days when there's a canon man but no nikon man and vice versa, but they're still not stupid. OK, there are some spotty kids around too. My pet hate is the security wires attached, so I end up buying from a small indi like CameraWorld across the road.Jessops in Glasgow let me try a 100-400 on my Sony A7ii to see what focus was like.
No hassle or pressure.
I also had a less than satisfactory experience the one and only time I went into their London shop, and I won't be returning there, even if I had no other option.
There was a particular lens I was interested in, which they had in stock (and I was seriously looking to buy - it was a Sigma 120-300 f2.8 non IS several years ago). The guy in the shop basically said that I could not try it unless I bought it. He also didn't have a pleasant manner about him. Needless to say, I went elsewhere.
Years later, I'm now a big fan of HDEW and don't mind the grey market tag, as I've bought quite a few things from them without issue. It's hard to argue if looking at (for example) a new Canon 70-200 f2.8 mark3 lens for £1999 from Park or Wex, as opposed to £650 cheaper from HDEW.
How do you try the lens before you buy it when shopping on the internet then? I can't see any logic in this outlook.
Jessops in Glasgow let me try a 100-400 on my Sony A7ii to see what focus was like.
No hassle or pressure.
Jessops in Lord street became a Wilkinson Camera shop, but then Wilkinson moved further across the City. Not sure what the original Jessops shop is now, might now be a charity shop.
Sadly, I saw today that the Cambridge branch of Jessops has closed. (Meanwhile, I still get great service out of Camera Jungle, buying and selling.)
Wilkinsons moves to bottom of Bold Street and Jessops moves back in to the Lord Street store!!