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Have a problem and just wondering if anyone else has had the same issue.
Brought a lens from a know ebay retailer who sent it via Royal Mail SD with tracking numer. Waited for the lens to arrive but never turned up, checked the tracking status and its says the lens has been delivered and signed for at my address. But I had been at home all day and not heard the doorbell go off and certainly not signed for anything so I don’t know who could have. Checked with neighbours and they haven’t got it.
Contacted the seller who has gone silent, to be fair it’s not his fault as he trusted Royal Mail to deliver the lens.
What are my options, is it my word against Royal Mails?
Brought a lens from a know ebay retailer who sent it via Royal Mail SD with tracking numer. Waited for the lens to arrive but never turned up, checked the tracking status and its says the lens has been delivered and signed for at my address. But I had been at home all day and not heard the doorbell go off and certainly not signed for anything so I don’t know who could have. Checked with neighbours and they haven’t got it.
Contacted the seller who has gone silent, to be fair it’s not his fault as he trusted Royal Mail to deliver the lens.
What are my options, is it my word against Royal Mails?