Have been a subscriber to Adobe CC since early new year and everything was running smoothly with my new Windows 10 PC (16 GB Ram, i5, Intel HD Grapics 4600) until last week when whilst using the develop module in Lightroom (always happened using local adjustment brush to adjust black point) Lightroom crashed, checking event logs it looks like the ntdll.dl file was the problem, I contacted Adobe support who suggested several things none of which worked.
I have tried fresh installs of windows (with and without windows updates and same problem) have run a memory test, checked for updates for the graphics card (up to date).
Have also tried unchecking 'Use Graphics Processor' same thing happens. Photoshop is unaffected.
Anybody else experienced similar or any help would be most appreciated.
Thank you.
I have tried fresh installs of windows (with and without windows updates and same problem) have run a memory test, checked for updates for the graphics card (up to date).
Have also tried unchecking 'Use Graphics Processor' same thing happens. Photoshop is unaffected.
Anybody else experienced similar or any help would be most appreciated.
Thank you.