This.
Ok. I've read the rest of the thread now and this is getting real messy.
SteveSounds like the DVD may be dirty or just not readable.
If the lens on the drive is a bit dusty, it will read some disks and not others as well.
Yes, it is a good idea to remove all drives except the one you are installing to.
Then when you add the drives back again, start with what was the D drive and make sure it is the D drive after putting it back, and change the drive letter if it is not what you want it to be before putting the next drive back.
Other things you may want to back up are the favourites folder (most browsers now you have to export and import) the fonts folder, and any add-ons or plug ins that may be in the programmes folder, unless you have them elsewhere. I never store emails only locally, I always leave copies on the mail server, deleting them from the server was an old idea when data was limited or expensive, but if you have deleted them from the server, emails will need to be backed up, if they are on the server you will be able to download them all again.
I always use an account with admin rights, but by default it still asks for permission to make any system changes.
You can't just copy a DVD to a USB stick if you want it to boot, however the software asks you whether you want to create a DVD or USB boot device.
It is important during the first stages of install to delete all the old partitions and let the install create them again.
If you bought w10 pro on DVD then I think that is the best thing to use, as the key will be correct for it. You cold not use your key to install from a volume licence edition DVD, not could you use a volume licence key to install from your DVD. The licence key will determine many things such as what features are installed etc, not just that you have a licence. That means the installation will probably be common, and what you get depends on your key. I have never installed home edition, so can't say that from experience.
If it was mine, I would remove all drives except the system drive and the DVD drive. I would remove the graphics card too, and any other hardware extras.
Reset the BIOS to default, check that it sees the system drive (you may have to change the settings for it to see the drive, and you may have to change them later for the installation to run correctly, but usually not)
Run a fresh install from the purchased DVD, deleting all partitions, complete the install, then run updates as many times as it takes until it says none available.
Install what ever programmes you want on the system drive. (I install all programmes on the system drive, they will often not run from another drive without reinstalling anyway, as all the registry entries for those programmes will be missing)
Run it for a while, enter the key etc and make sure it is accepted for a few days, install Malwarebytes and SyncFolder app from microsoft (the easiest and quickest way to make backups I have found)
Add your data drive, and back it up.
If all is well, put the video card back in and install the drivers it needs.
I personally think all will be well
Couple of random thoughts, having done similar every day for 25 odd years before I stopped work, it is a bit different doing it, where your instincts and past experiences tend to put you on autopilot, than it is trying to think of the processes to write down. I know that others doing it for a living find the same thing, some may not.
Also, you referred back to posts where you had already answered something, or had already been said. Unfortunately that is a feature of threads like this, simply if people had to keep up to date with the thread, they would not replyAlso, you will get the same thing said in different was from different people
You said you have two M2 drives, have you already put data on the second one? If not, or if you have it securely backed up, it might be an idea to use that as the new system drive, incase you don't save something you need from the old one, though as it was cloned, I would assume you still have the source drive?
With windows, re-installing is not a nuclear option, it is a basic one
Sorry I missed your details @ancient_mariner about the Linux Bootable USB 'test'.
Yes, I have made a rod for my own back by going the cloning route
Thanks.
Thanks
Thanks.
I have now found my old Trackball mouse...
So to take the wireless kB and mouse of the equation I will use the wired ones. I did find the wireless kB a bit slow in response when (trying) to enter the BIOS screen on the new build.
Yes, rod for my own back.......fresh square one for me now
Re: Linux..... purely as a precautionary tool I will download one/it.
Thanks
I will look up the Mint Bootable USB (especially now I have found my wired mouse i.e. no concerns about Logitech wireless support.
I don't think you're right about there being differences in the OS installation images as I've successfully installed W10 from the image downloaded with the MS media creation tool and used a volume licencing key. Home, Pro or Enterprise is determined by the key.If you bought w10 pro on DVD then I think that is the best thing to use, as the key will be correct for it. You cold not use your key to install from a volume licence edition DVD, not could you use a volume licence key to install from your DVD. The licence key will determine many things such as what features are installed etc, not just that you have a licence. That means the installation will probably be common, and what you get depends on your key. I have never installed home edition, so can't say that from experience.
You're probably right, I did also say the key determines what you get, my thoughts were probably carry overs from earlier versions. We used to get a large folder with lots of discs, and if the wrong disc was used get a message the key was not valid for that version.
Did you remove your video card?
Yes, it was the first thing I removed once the BSOD issue started.
This is my growing supposition
Hmmm! as even the BIOS access is temperamental
Re: Mint Linux
I used the topmost download mirror
Thats ok, the flash drive will be now in a Linux format.I used the topmost download mirror
I followed the instructions of how to check the Hash Key (using GNUpg) the Hash Key matched the key from the Mint Linux page and then Etcher Portable to flash the ISO to the USNB stick) Oddly, to me that once the USB was flashed it was not readable in Windows Explorer
At the very start I updated the BIOS to allow for use with the GPU and all was well..................the system ran (not continuously) for a little over 36 hours.
I would remove battery AND clear cmos. The capacitors can hold the settings for a surprisingly long time.
Yes, did that. .... including as the manual says to short the battery terminals.
B*gg*r…
NB I explained from the very beginning that the initial build by cloned drive but the clean install etc was done done /attempted.
I would remove as much as possible with very careful use of a scraper and then clean the residual paste by swab/solvent. Think I used IPA (not the beer) last time.
For expediency I have ordered the 'kit' with the spatula and 3 swabs (and unnecessary kit TIM......on the surmise that the tube that came with the HSF still has enough for another application?)
Thanks
and sh*t can happen.When I chatted it through with the support guy, I said and he acknowledged (based on the symptoms & my testing) it can only be the motherboard and/or the CPU.Since 1979, I have never had a DOA processor! I can't remember having more than a couple at all in that time.
Bad memory, disc drives, add-on cards, mother boards, but never a processor.
If your is faulty, either I have been very lucky, or you very unlucky
I would be surprised if it was faulty, but let's hope they get it sorted for you and find a clear problem.
My only observation with all of that is that they have mentioned repair a couple of times. No no no no no.Thanks
When I chatted it through with the support guy, I said and he acknowledged (based on the symptoms & my testing) it can only be the motherboard and/or the CPU.
He going on to say both need to be returned for their inspection & analysis........ for/prior to repair or replacement.
I told him that bearing in mind how recently this was purchased, I would require brand new in their boxes replacements.
NB though he wanted me to return the motherboard with the CPU in situ he said I need to include the Intel CPU box! Lucky for both of us it keep all boxes
I have had the returns email that includes a none surprising "We must also advise under our terms and conditions for returns that once inspected if there is found to be any user caused physical damage then the item maybe returned to yourself unrepaired or will not be replaced."
Suffice to say I will take pictures of the motherboard on my ESD mat before bagging in its ESD bag and boxing up.......with pictures of each aspect etc for my own peace of mind.
NB recording, where they exist, serial numbers etc
