Ouch! Ouch! And ouch again!

StewartR

StewartR

Messages
11,513
Name
Stewart
Edit My Images
Yes
Warning ... not for the faint-hearted...


1. Canon EF 100-400mm f/4.5-5.6 L IS USM

Actually, that's only the UV filter doing its job, ie sacrificing itself for the greater good. Miraculously, the front element itself wasn't even marked.
ST_1071_05x600.jpg


2. Canon EF 70-200mm f/2.8 L IS USM

Not such a happy ending. How hard do you have to drop something, in order to break the IS unit as well as take a big chunk out of the barrel?

IMG_9922_x600.jpg


3. Canon EF 500mm f/4 L IS USM

A little lesson here. Why do the big lenses have their own carrying straps? What happens if you dont use them, but just sling the camera over your shoulder and rely on the mount to take the weight? (We're still waiting to see what the damage is on this one.)

IMG_7715_x600.jpg
 
Ouch! You have to wonder if this would happen if they owned the lenses! I carry mine with more care than I would a baby (is that wrong?)
 
I bet that sent the heart rate up a tad.:eek:
 
OW!!!...That must have taken quite some effort ...
 
God, I wish I never witness something like this up close, even with someone else's equipment. :p
 
It's about time you had a "You bend it you mend it " policy.

If they paid the full price of the lens as a deposit then I bet they'd take more care... But then that defeats the purpose of your business Stuart
 
Are all these breakages going to affect your insurance premium at all Stewart? If they are does that mean the increased cost will be passed on to the customer
 
I'd love to hear the excuses they gave :cuckoo:

I think my heart would have stopped if I'd have done that!
 
Cor. At this rate you're not going to have any lenses left to rent out.
Hope they get fixed ASAP and dont hit your company in the pocket
 
NOT GOOD!!! NOT GOOD!!! REALLY NOT GOOD!!!

:nono::nono: :thumbsdown::thumbsdown:
 
I hope that isn't the one I've hired :lol:

Seriously, I've hired from you a couple of times, and I look after your lenses even more than my own.....

Some expensive damage there......

Steve
 
Surely nobody, and I mean nobody, is stupid enough to carry a camera with a 500 F4 bolted on and rely on the mount to hold the weight of the lens?

Then again, I guess there is such a person,somewhere,somehow........:shake:
 
I can only echo what people have said...it's shocking how some people don't look after anything!!
 
Having taken delivery of my own (very expensive) 100-400 this morning this picture made me feel quite uncomfortable.

This is my first quality lens. What is the best method of carrying something this big securely (other than in its case escorted by armed guards).
 
Sharpy said:
Having taken delivery of my own (very expensive) 100-400 this morning this picture made me feel quite uncomfortable.

This is my first quality lens. What is the best method of carrying something this big securely (other than in its case escorted by armed guards).
Click to expand...

When I take my Nikon 80-400 out, assuming similar size to the Canon 100-400?, I made up an eye bolt to screw into the tripod mount to which I attach a camera strap. This way the tripod mount takes the weight not the camera mount.

Hope that helps,I`ll see if I have a pic of it for you.

Here you go.

Hook.jpg
 
StewartR said:
2. Canon EF 70-200mm f/2.8 L IS USM
How hard do you have to drop something, in order to break the IS unit as well as take a big chunk out of the barrel?
Click to expand...

Not very.
The 100-400 will break its own IS unit if you don't use the lens lock to stop the tube sliding on it own. So I'm guessing its not difficult to break it off on this lens.

Hopefully these aren't all from the same person.
 
Fracster ...Thanks for that i was looking at the mounting bracket to see if there was a suitable place for a strap but there was nothing immediately obvious. Never thought of the tripod mount. I will have a fiddle around and see what i can do.
 
Ouch indeed! :( I have only hired one lens from Stewart so far, but like others have said, I treated it more carefully than my own kit.
 
Sharpy said:
Fracster ...Thanks for that i was looking at the mounting bracket to see if there was a suitable place for a strap but there was nothing immediately obvious. Never thought of the tripod mount. I will have a fiddle around and see what i can do.
Click to expand...

It may not be obvious in the pic, but between the eyebolt and the tripod mount is a small spring washer, the hex head on the eyebolt is filed down to accept a 10mm spanner to nip it all up tight.
 
Ouch indeed, do you charge for damages?
 
I'd be crapping myself if I was hiring these big lenses out, it's easy to mishandle them.They really impose their own discipline in use - you just can't afford to be careless.
 
I thought that would cheer people up on a Friday!

To put this in context, we've hired out about 1100 lenses since we started. In that time we've had:
  • 1 lens left on a train
  • 3 UV filters broken (one of which you can see above)
  • 2 lenses damaged by drops (both pictured above)
  • about 6 UV and CP filters badly scratched
which means that about 99% of hires are uneventful and everything comes back in one piece. If you'd offered me those odds before I started the business, I'd have bitten your hand off!

Chappers said:
It's about time you had a "You bend it you mend it " policy.

If they paid the full price of the lens as a deposit then I bet they'd take more care... But then that defeats the purpose of your business Stuart
Click to expand...
We most certainly do have a "you bend it you mend it" policy. But I don't think charging a deposit would make much of a difference: it would make it easier for us to reclaim the costs of repair/replacement from customers, but at the end of the day we will reclaim them anyway.
Uneducated_Rick said:
Are all these breakages going to affect your insurance premium at all Stewart? If they are does that mean the increased cost will be passed on to the customer
Click to expand...
I don't think so. In fact I'm hoping that my insurance premiums will come down next year.
oldgit said:
Cor. At this rate you're not going to have any lenses left to rent out.
Hope they get fixed ASAP and dont hit your company in the pocket
Click to expand...
We're buying lenses faster than they get damaged. (Number 146 yesterday!) And Canon are pretty quick at fixing them. No worries.
 
You really do offer a superb service there Stewart, and I wish you the very best of luck with this into 2009.

Now then... how about Zuiko lenses then eh... :) you'd get a few more customers then.
 
StewartR said:
Warning ... not for the faint-hearted...
A little lesson here. Why do the big lenses have their own carrying straps? What happens if you dont use them, but just sling the camera over your shoulder and rely on the mount to take the weight? (We're still waiting to see what the damage is on this one.)

IMG_7715_x600.jpg
Click to expand...

Actually, I've wondered about this with lenses as "light" as the 70-200mm. If you pick the body up with one hand so you're not supporting the lens and bring it to a shooting position, are you likely to do damage?
 
i always work on the theory that if the lens weighs more than the body, pick it up by the lens.
 
Monkey said:
i always work on the theory that if the lens weighs more than the body, pick it up by the lens.
Click to expand...

I do too- another good indicator is - does it come with a tripod mount - if it does its too much wight to be supported by the lens mount.
 
You must log in or register to reply here.
Back
Top