- Messages
- 5,288
- Name
- Andy Jones
- Edit My Images
- Yes
I had an order delivered from Photobox this morning only to find an extra shot in there, a splendid panoramic of some soldiers running towards a helicopter
I phoned Photobox and told them of the error, they tracked down the order from the numbers on the back of the shot and ordered a re-print for the customer who's photo I had.
That's only the second time I've had to deal with a problem with an order but on both occasions the service has been first rate - friendly, helpful and apologetic staff make a real difference when things go wrong so hats off to Photobox
I phoned Photobox and told them of the error, they tracked down the order from the numbers on the back of the shot and ordered a re-print for the customer who's photo I had.
That's only the second time I've had to deal with a problem with an order but on both occasions the service has been first rate - friendly, helpful and apologetic staff make a real difference when things go wrong so hats off to Photobox