- Messages
- 243
- Name
- Neil
- Edit My Images
- Yes
Posting this for a friend who is in need of advice and thought you guys might be able to offer up some advice....I have removed bride and grooms names..
As most of you know, I got married in June. Everything went perfect and everyone had a really good time.
We paid for a "professional" photographer to take snaps throughout the day, starting with the wife getting ready in the morning and finishing at about 3-4pm. We even paid extra for him to do a "photobooth" which went down really well. However, 4 months have now passed and despite me and B emailing him, we've not heard anything. At this point, we both said that we wouldnt recommend him to anyone.
The mother in law called him on Wednesday last week to chase some extra photos that she'd ordered and was told - "Oh, I was just emailing B&G now with an update, you'll have the photos by the weekend". We were happy with this, even though it's taken forever. Later that day, B got an emailing telling her that he'd LOST ALL OF THE PHOTOS!!!!!!
As you can imagine, I was a little angry so I called him up and asked what had happened. The hard drive he used was "broken" and all the photos had gone. When I asked if he'd back them up, he said no!!!!!!!!!!!!!!!!!!!!!!!! How the hell can he not back up the photos! This is his full time job!!!!!
Obviously I'm getting a full refund (after arguing with him) but that's not going to replace the photos of our wedding. B is devastated and I'm furious so what can I do????? Take him to court? Put him in the papers???
What do you guys think?
As most of you know, I got married in June. Everything went perfect and everyone had a really good time.
We paid for a "professional" photographer to take snaps throughout the day, starting with the wife getting ready in the morning and finishing at about 3-4pm. We even paid extra for him to do a "photobooth" which went down really well. However, 4 months have now passed and despite me and B emailing him, we've not heard anything. At this point, we both said that we wouldnt recommend him to anyone.
The mother in law called him on Wednesday last week to chase some extra photos that she'd ordered and was told - "Oh, I was just emailing B&G now with an update, you'll have the photos by the weekend". We were happy with this, even though it's taken forever. Later that day, B got an emailing telling her that he'd LOST ALL OF THE PHOTOS!!!!!!
As you can imagine, I was a little angry so I called him up and asked what had happened. The hard drive he used was "broken" and all the photos had gone. When I asked if he'd back them up, he said no!!!!!!!!!!!!!!!!!!!!!!!! How the hell can he not back up the photos! This is his full time job!!!!!
Obviously I'm getting a full refund (after arguing with him) but that's not going to replace the photos of our wedding. B is devastated and I'm furious so what can I do????? Take him to court? Put him in the papers???
What do you guys think?