It's really basic but worth a stab, under the menu 'tools' go to settings, then the 'advanced' tab, then scroll down to the section that says 'multimedia' and just ensure that the box marked 'show pictures' is checked.
scrub that, just seen your post above, if she can see pictures on photof***it then she should be able to see them from here. The only thing I can think of is as above really, that the soupernet blouser must be somehow blocking images from this site!
Spencer (who spent an embarrasing couple of days wondering why only images linked to from outside the forum showed up, then discovered a certain tab in FF :cough: )