I agree with all of the above:
I'll reiterate what I feel is the most important; Location, in your titles and articles, otherwise neither google nor your customers can find you.
And I'm guessing all the slideshows are flash, because I didn't see anything on the ipad.
The babies face on the splash page -the eyes aren't sharp, it may be a resizing issue and that the original was perfect, but for me all the beautiful lighting and cute expression are lost when the eyes aren't sharp.
I know that many people complain that there are too many websites looking too similar, but there's loads of reasons to recommend Wordpress sites;
Easy to build
Create easy to navigate sites
Helping hand to ensure important SEO details are done right.
Quick and easy to update (from anywhere with a web browser)
Before you start the complete redesign, do a brainstorm to work out the purpose of the site. This will then give you the bare bones of what it is you need to create.