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- Name
- Craig Thomas
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Hi All,
Need some advice, I brought a lens from one of the second hand shops listed here on the forum, and when I received the lens and checked it over the condition do in no way match the description that was given to me over the phone. As a result I send it back the same day as there was a 7 day money back on the item. On contacting the shop and the person who actually sold me the lens to tell them that I was returning the lens I have received nothing but abuse, with all sorts of name calling and hanging up on me on the part of the sales assistant. I then tried to ask to speak to the manager to discuss the refund etc but the sales assistant in question always seems to be the one who picks up the phone and refuses to put me through to the manager. He states that he has explained all to his manager and he does not wish to speak to me either, which I find extremely hard to believe. All I want to know is when I can expect my refund! They received the lens back at there shop last Tuesday by RMSD and have told me that they have received it but as yet am still waiting for the refund. How long are you supposed to wait before you can expect to receive it I thought it would be a couple of days, but obviously not,
Cheers
Craig
Need some advice, I brought a lens from one of the second hand shops listed here on the forum, and when I received the lens and checked it over the condition do in no way match the description that was given to me over the phone. As a result I send it back the same day as there was a 7 day money back on the item. On contacting the shop and the person who actually sold me the lens to tell them that I was returning the lens I have received nothing but abuse, with all sorts of name calling and hanging up on me on the part of the sales assistant. I then tried to ask to speak to the manager to discuss the refund etc but the sales assistant in question always seems to be the one who picks up the phone and refuses to put me through to the manager. He states that he has explained all to his manager and he does not wish to speak to me either, which I find extremely hard to believe. All I want to know is when I can expect my refund! They received the lens back at there shop last Tuesday by RMSD and have told me that they have received it but as yet am still waiting for the refund. How long are you supposed to wait before you can expect to receive it I thought it would be a couple of days, but obviously not,
Cheers
Craig