New toy day yesterday.
Very impressed with my shopping experience with Harrisons.
Asked for a trade quote on Thursday in the early hours of the morning,
Received a generous (when compared with others) quote by early afternoon.
Emailed them to confirm I'd like to go ahead and got a prompt reply with collection arranged for Friday,
DPD collected on Friday and delivered to Harrisons on Monday and I got a confirmation from Harrisons that the goods had been received.
Tuesday morning another email to confirm everything was as I had described and a link sent to pay the balance on my new purchase.
DPD delivered my new toy yesterday in the 1 hour time slot they had advised me of.
Just wish every shopping experience could go this smoothly.
What made the difference the most to me was the email to say they had received my package. They didn't have to do this as I could have tracked it myself but they did and when you have sent £1k worth of equipment it's nice to get that confirmation.
It took minimal effort from them to do this but made enough of an impact on me that I would recommend them to others now.
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