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I bought a lens from Ebay recently and when it arrived it didn't work. The seller swore blind it worked when it left him. I said I wanted to return the useless paper weight he had sold me, he refused. I tried to get my money back through Ebay and pay pal, no dice......I asked the seller to claim off his postal insurance he refused and told me to do it. I gave up, bit the bullet and paid another £90 getting it repaired.
left a bitter taste in my mouth
left a bitter taste in my mouth